How do I use Voucher / Value Codes?
If you have this type of code, they can be redeemed on our redeem value code page.
Should you experience any issue with using your code, please contact us for further assistance, and make sure to provide us with the code in question.
For any issues with playing the unlocked content, please refer to our Troubleshooting guide.
Related Articles
How do I create a voucher?
To create a voucher, you need to contact us through our contact form or email us at support@voyd.tv or with the following information: Which content should the voucher unlock? Should it be unlimited or apply to a certain number of redemptions? During ...
How do I use a Discount / Gift card code?
In order to use this type of code, you need to enter it after you click the "Unlock" and then "Continue to checkout" buttons. A field to enter it will be available on the right-hand side of the purchase dialogue, and remember to click the "Activate" ...
Value-added Tax (VAT)
When a customer purchases your product, VOYD are required to pay VAT to the country of residence of that customer. The VAT varies between countries and even between different states as in the U.S. In EU the VAT is usually 17-25%. Therefore this sum ...
Can I offer a free video?
VOYD.tv is a platform for selling video content and does not support free video. However, as a VOYD Pro creator, you can create value codes that unlock your content and give them out to selected customers and followers.
How do I create a discount?
To create a voucher, you need to contact creatorsupport@voyd.tv with this information: Which content should the discount code apply to? Should it be unlimited or apply to a certain number of redemptions? During what period should it apply What value ...