How do I close my account?
If you're just looking for how to cancel an active membership subscription that you have, the instructions on how to do so can be found in this article.
Should you actually wish to close down your account completely, it can be requested through our Contact Form.
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How do I cancel a Membership?
Click on the menu in the top left corner > Account > My Memberships > Edit > Cancel Membership.
How do I get paid?
At the end of each month, you will be paid for the sales during the previous month via Gigapay. In order for this to be done, you need to register an account with Gigapay (only needs to be done once).
Why did Gigapay pay me another amount?
The amount listed as “Profit” in VOYD’s Creator Admin is the amount that VOYD sends to Gigapay when you click on “Request payout from Gigapay”. Depending on how you choose to get paid by Gigapay the final payout amount may vary: Private individual ...
How long do I have access to any purchased content?
Your access period automatically starts immediately after purchase/redeemed code. Exceptions when the creator has a release date. See more info further down. You can always see how long you have access to a video/show under the buy button itself. The ...
Payout of proceeds with Gigapay
Making sales is good but getting paid is great. The first of every month, our system summarizes your sales for the previous month and notify you by email. In Creator Admin under Business > Payouts you can see a summary for each month. Previously, we ...