Cookie Policy


This cookie policy describes how VOYD AB, a legal entity in Sweden with corporate registration number 559044-0631, Nya Hamngatan 21, 852 29 Sundsvall, Sweden (“VOYD”) uses cookies or similar technology on the website provided and owned by VOYD AB (hereinafter referred to as the “Service”). The use of “we”, “our” and “use” below refers to VOYD.



This website uses cookies. We do not place any cookies on your computer or other device, other than such cookies that are strictly necessary for the normal functioning of the website, unless you provide your consent to our use of cookies.

It is voluntary whether to consent or not to our use of cookies. If you do not consent to certain cookies some functions of the website may not function as intended. You can at any time change your cookie settings applicable for our website.

What are cookies?

Cookies are text files that the website you visit requests to download on your computer (in this context “computer” also means tablet and smart phone, unless otherwise is stated). Cookies are useful because they allow a website to recognize you as a visitor. The information that the cookie contains can be used to track your browsing across websites that use the same type of cookies and thereby we can, for example, remember your preferences and tailor our advertising to your interests. Cookies are also used for technical purposes in order to generally improve your user experience of the website.

There are two categories of cookies. One category is more durable (known as a “persistent cookie”) and remains on your computer for a longer period with a fixed expiration date. For example, it is used for features that tells you what is new on the website since you last visited it or for customizations of the website made by the visitor. When the expiry date for the cookie has expired, the cookie is deleted from your computer when you re-visit the website which placed the cookie on your computer. The other category of cookies is more of short duration (known as a “session cookie”) and is temporarily stored on your computer during the time you visit a website. This category of cookie is for example used in order to remember your language preferences when browsing the website and is deleted when you close your browser.



VOYD’s primary purpose with using cookies is to improve the Service for you as a visitor. For example the use of cookies makes it possible for you to remain logged in on the website while navigating between different pages on the website as well as to remain logged in when you return to the website at a later time. We also register general user statistics by using third party cookies, to improve the Service and to learn more about our visitors.

A cookie normally does not include information that can be linked to you personally. The cookie primarily identifies the device that you use to access the website. If the cookie includes personal data relating to you, such personal data are processed in accordance with our privacy notice, which you find here. If you have any questions at all regarding our processing of personal data you are welcome to contact us.



Please see the below tables, organized by the respective cookie category, for further information on the cookies that VOYD uses.

Strictly necessary cookies

These cookies are necessary for the communication between your device and our website and essential for the functioning of our website, such as enabling you to log in and use the Service. The use of strictly necessary cookies does not require your consent. You can apply settings in your web browser that will disable or provide a warning of the use of these cookies, but that may cause parts of the website to not function as intended.

Name Source Usage

cf_use_obcf_ob_info First Party

OptanonAlertBoxClosedOptanonConsent First Party


Performance/analytics cookies

These cookies are used to collect information that can help us understand how you use our website. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. We are able to see which pages are the most and least popular and understand how visitors move around the site. It is up to you to decide if you want to consent to our use of these cookies. If you do not allow these cookies we will not store any information regarding your use of our website.

Name Source Usage

_hssc__hssrc__hstc_gclxxxx_gat_UA-_gid_ga First Party

JSESSIONID Third party

s_xxxx Third Party


Functional cookies

These cookies are used to enhance the website’s functionality and personalise it to you and your use. Functional cookies are e.g. used for the purpose of saving your user name for periods between your visits to the site and to save certain choices that you have made when using the website (such as language settings and region choice). It is up to you to decide if you want to consent to our use of functional cookies. If you do not allow these cookies certain functions on the website may not function properly.

Name Source Usage

__stripe_mid__stripe_sidhubspotutk First Party

messagesUtk Third Party


Marketing and advertising cookies

This type of cookie is used for advertising and marketing purposes on and other websites. These cookies enable us to customize the content on the website and our marketing to your interests and user behaviour. Cookies that are placed by third parties lets you receive customized ads on other websites based on how you use our website. It is up to you to decide if you want to consent to our use of marketing and advertising cookies. If you do not allow these cookies the ads and marketing shown to you will not be customized.

Name Source Usage

pt__fbp First Party

AnalyticsSyncHistory, lang, UserMatchHistory, lidc, bcookie, li_gc Third Party

__cf_bm Third Party

bscookie Third Party

lang Third Party Third Party


VOYD uses third party cookies for the purposes set out in the above table. The third party cookies may also be used by the respective third parties for purposes determined by them. You can read more in the third parties’ respective cookie policy or other applicable policy for more information about how they use information collected through third party cookies. We use third party cookies from the following parties:

  • Google

  • Microsoft

  • Typeform

  • Zendesk

  • Mailchimp

  • Amazon

  • Hubspot

  • Stripe

  • Swish

  • Sendgrid

Please note that this cookie policy does not apply to, and that VOYD is not responsible for, the privacy practices, including handling of cookies and processing of personal data, of third parties.



If you do not consent to our use of cookies, or if you want to withdraw a previously given consent to our use of cookies, you can disable cookies in your web browser settings. In order for your computer, or other applicable device, to no longer allow the use of cookies, follow these instructions:

  • if you are using a computer you change the web browser settings

  • if you are using a tablet you change the operating system settings

  • if you are using a smart phone you change the web browser settings

You can read more about how to turn cookies off in the web browser’s or operating system’s help section. By changing the web browser settings, you can also choose a setting where a warning pops up every time a website tries to place a cookie on your computer. The web browser’s settings also helps you to delete cookies.

You can also choose to disable cookies by visiting the following site:

Please note that some of the functions on our website will not function as intended if cookies are disabled and that the service that we provide thus unfortunately may be affected. You will still be able to navigate around the website and the web shop, however you will not be able to login on our website or make purchases in our online shop as we use cookies for among other things the management of customer login and the contents of your shopping bag.



We may update this cookie policy and we would encourage you to review the policy from time to time to stay informed of how we use cookies. In the event of any material change to this cookie policy or to our use of cookies, we will inform you in a suitable manner.