Can members cancel at any time?
Yes, there is no commitment period and your members can cancel their subscription at any time. It then runs until the last payment date and after that they no longer have access to your content.
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How do I cancel a Membership?
Click on the menu in the top left corner > Account > My Memberships > Edit > Cancel Membership.
Where can I see my members?
On the start page in Creator Admin, you get an overview of the status of your membership. If you want more information about your members, you can select "Business" in the left menu and press the arrow on the product line where you find your ...
How do I close my account?
If you're just looking for how to cancel an active membership subscription that you have, the instructions on how to do so can be found in this article. Should you actually wish to close down your account completely, it can be requested through our ...
How long do my viewers have access to the video?
You choose how long the buyer will have access to the video. If you choose to sell as pay per view, you can select this in the video upload under price. In a membership, you need to uncheck the video when you no longer want it to be available to your ...
Can I unpublish a video?
To unpublish a video, you can remove it completely by going to Products in the left menu, selecting the product you want to remove and scrolling to the bottom where you will find "Remove". If you only want to remove it from your channel but leave it ...